Chandan has spent 22 years building and scaling revenue and operations across four continents — most recently as Founder & Managing Principal of The Growth Consultants, and previously in senior operating roles at Technotask (Dubai), Wipro, and IBM Daksh.
That $0 to $16.7M scale-up ran across 4 countries at 20%+ EBITDA, with enterprise account experience spanning e-commerce, retail, BFSI, insurance, fintech and payments, logistics and quick commerce, and consumer/D2C — converting 16 enterprise pilots into multi-year outsourcing mandates along the way.
In a separate engagement, Chandan generated $1.2M in incremental revenue within 12 months at a mid-market BPM firm, while simultaneously repositioning the brand from traditional outsourcing to AI-enabled delivery.
DOSA — Digitise, Orchestrate, Synthesise, Automate — the operational maturity framework TGC runs for scaling Marketing, Sales, Customer Support, and Tech Augmentation once a company has entered a market. Not a slide-deck framework: it's operationalised through Innotech Global's real delivery centres.
SIGNAL — the evidence-led qualification engine behind TGC's Expand pillar, deciding which companies deserve outreach before a single sales hour is spent on them. Built after two decades of running enterprise outbound and finding that every tool on the market optimised writing, not the decision to write at all.
Chandan is also a hands-on AI practitioner rather than a slideware consultant — he built a Live Agent Assist tool on the IzwiAI platform integrating real-time speech-to-text, dual-channel Google Meet capture, mid-call AI cue cards, and automated post-call summarisation. A working product, not a proof of concept.
He is also Co-Founder of Innotech Global (IGPL), TGC's delivery partner with operations centres in Jamshedpur and Cairo.
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