Anupam Jain

Track Record

Anupam has spent over two decades moving through the analyst-advisor-consultant progression before arriving, in his own words, at what he actually does: synthesis — not just of information, but of people, processes, and possibilities. He now runs Exaatto Group, a strategy and advisory firm working with Boards, CEOs, senior leadership teams, outsourcing buyers, service providers, and investment managers across the ITeS/BPM ecosystem.

Career

Education: PGDM, Strategy/Marketing/Finance, IIM Calcutta (2003–2005) · B.Tech, Mechanical Engineering, IIT Roorkee (1999–2003)

What He Brings to TGC

At Everest Group, Anupam authored and led research on vertical-focused BPO — including published PEAK Matrix assessments on Property & Casualty Insurance BPO and Banking BPO — giving him a genuinely rare vantage point: he's measured the BPM provider landscape from the analyst's chair, not just advised from the outside. At Exaatto, that turned into a working practice spanning Board & CEO advisory, GTM and market entry strategy, M&A and investment thesis work, buyer-side sourcing strategy, and AI-led process transformation — increasingly informed by BPM 5.0, Exaatto's own framework for integrating human talent, AI agents, and workflow orchestration.

His current published research applies a rigorous four-part test — Predictable, Auditable, Repeatable, Reproducible (PAR²) — to how BPM and IT services providers report "AI revenue," a level of analytical discipline that TGC brings directly into how we evaluate market entry timing and provider partnerships in the AI-BPM space.

For TGC, Anupam sits inside the Expand pillar — where market entry needs to convert into commercial strategy: GTM design, competitive positioning, and the M&A and partnership logic behind how a market presence actually scales into revenue.

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